Cookie Policy

This Cookie Policy explains how LuckyOne Casino uses cookies and similar technologies on our website at “/cookie-policy” (the “Site”). It also explains your choices, including how to manage or disable cookies.

Cookies help the Site work smoothly, load faster, stay secure, and remember your preferences, so you can focus on gameplay, account access, and cash-out steps without unnecessary friction. This policy should be read alongside our other privacy-related notices, including any terms shown at sign-up or in your account settings.

What Cookies Are (In Plain English)

A cookie is a small text file stored on your device (like your phone, tablet, or computer) when you visit a website. Cookies allow a website to recognize your browser, remember certain information, and understand how the Site is being used.

Cookies can be:

• Session cookies - temporary and deleted when you close your browser.
• Persistent cookies - remain until they expire or you delete them.
• First-party cookies - set by LuckyOne Casino.
• Third-party cookies - set by other companies whose tools or services appear on our Site.

How and Why We Use Cookies

We use cookies to support key functions that players expect from a modern, secure gaming platform, including:

• Functionality - keeping you signed in, remembering preferences, and supporting smooth navigation.
• Security - helping detect suspicious activity, reduce fraud, and protect accounts.
• Performance - improving load times and reducing errors.
• Analytics - understanding which pages are popular, what devices are used, and where users run into issues.
• Marketing - measuring ad performance, limiting repetitive ads, and showing more relevant promotions when permitted by law.

We do not use cookies to guarantee outcomes in any game, and cookies do not change game odds or results.

The Cookie Types You May See on Our Site

Essential Cookies - The Ones You Can’t Really Play Without

Essential cookies are required for the Site to function. Without them, core features like page navigation, account login, security checks, and form submissions may not work properly.

These cookies are generally used for things like:

• Maintaining secure sessions after you log in
• Preventing unauthorized access and abuse
• Enabling basic site features and remembering privacy choices when applicable

Because these cookies are necessary, they may be used even if you choose to block other cookie categories.

Functional Cookies - Small Convenience Upgrades

Functional cookies help the Site remember choices you make so your experience feels more personal and less repetitive.

They may remember:

• Language or regional settings
• Preferred display options
• Saved selections that make repeat visits faster

If you disable functional cookies, some customization may reset each time you visit.

Performance and Analytics Cookies - How We Improve What’s Not Working

Performance cookies help us understand how the Site is used so we can fix bugs, reduce slowdowns, and make the experience more reliable.

These cookies may collect information such as:

• Pages visited and time spent on them
• Error messages and broken page reports
• Device type, browser type, and approximate location based on internet connection

We use aggregated analytics to improve features like navigation, promotions, and overall page speed. Where required, we ask for your consent before placing these cookies.

Marketing Cookies - Promotions, Measurement, and Relevance

Marketing cookies may be used to deliver and measure advertising, manage frequency (so you do not see the same offer nonstop), and understand what promotions perform best.

Depending on your choices and applicable law, marketing cookies may:

• Track whether an ad led to a visit or sign-up
• Help measure campaign performance across websites and apps
• Support retargeting (showing an offer to users who previously visited the Site)

If you disable marketing cookies, you may still see ads, but they are more likely to be less relevant.

Third-Party Cookies and Services

Some cookies may be set by third-party providers that help us run the Site, maintain security, measure performance, or support marketing. These providers may process information collected through their cookies under their own privacy policies.

Common examples include:

• Analytics providers that help us understand traffic and usage patterns
• Security tools that help prevent fraud and protect accounts
• Payment and checkout-related services that support purchases and transaction integrity
• Customer support tools that help operate chat and support workflows

Payment options on LuckyOne Casino may include MasterCard and Visa. These payment networks and any related service providers may use their own technologies to protect transactions, prevent fraud, and verify payment activity.

Our Site may also integrate game content and services from software providers, including 3 Oaks, Betsoft, Big Time Gaming, Boldplay, Caleta Gaming, ELA Games, Evolution Gaming, Felix Gaming, Gaming Corps, Gamzix, Hacksaw Gaming, Iconic21, KA Gaming, Kalamba Games, Mancala Gaming, NetEnt, NetGaming, NoLimit City, Novomatic, Playson, Red Rake Gaming, Red Tiger Gaming, and RubyPlay. If embedded content or tools are used, those providers may set cookies or similar technologies to deliver gameplay, prevent abuse, and maintain performance.

Consent and Your Cookie Choices

Where required by law, we request your consent before using non-essential cookies (such as analytics or marketing cookies). You can usually manage your choices through:

• Any cookie banner or preference center shown on the Site (when available)
• Your browser settings (details below)

If you withdraw consent, some features may work differently, and some experiences may feel less tailored.

How to Manage, Disable, or Delete Cookies

You can control cookies through your browser settings. Most browsers let you:

• Block all cookies
• Block third-party cookies only
• Delete cookies when you close your browser
• Delete cookies already stored on your device

Be aware that blocking or deleting cookies may impact functionality. For example, you may need to sign in again, your preferences may not save, and some pages may not load correctly.

Here are common paths in many browsers (the wording can vary by version):

• Settings - Privacy and Security - Cookies and Site Data
• Settings - Site Settings - Cookies
• Preferences - Privacy - Cookies and Website Data

If you use multiple devices or browsers, you will need to update settings on each one.

What Happens If You Turn Cookies Off?

Disabling certain cookies can change how the Site behaves. For example:

• Essential cookies blocked - you may be unable to log in, verify your session, or use protected pages.
• Functional cookies blocked - preferences may reset, and the experience may feel less personalized.
• Analytics cookies blocked - we may have less insight into performance issues, which can slow improvements.
• Marketing cookies blocked - promotions may be less relevant, and campaign measurement may be limited.

Similar Technologies (Like Pixels and Local Storage)

We may also use similar technologies that function like cookies, such as pixels, software development kits, or local storage. These tools can help with security, performance, and measurement, and they typically follow the same choice logic as cookie categories when consent is required.

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in technology, legal requirements, or how the Site operates. When we make updates, we will revise the policy content on this page. If a change is significant, we may provide an additional notice on the Site.

Questions or Requests About Privacy and Cookies

If you have questions about this Cookie Policy or want help understanding your cookie choices, contact us:

• Email: hello@luckyone.us
• Support options: FAQ, chat, and email support are available on the Site

For the best experience, consider using cookie controls to match your comfort level, and always play responsibly by setting limits that fit your budget and time.